Tuesday, August 19, 2014
Gawd bless health care providers for trying to meet the needs of the community, but this ER Reserve idea by Doctors Hospital sounds a little, how you say, dumb. A person is supposed to make an online reservation to the emergency department through the hospital's website. You wait at home and then head over to Doctors according to the time you selected.
This is supposed to be the latest development in treating people with acute conditions. Hospitals around the country are utilizing this technique to reduce lobby wait times for patients, and meet requirements that are imposed for insurance reimbursement.
I can see how this process may make the ER registration more orderly; or give a person at home an idea of availability in the department. But shit happens. And it usually happens at the most inopportune time. And it just takes one big event to throw a monkey wrench in the whole operation. When that happens, things don't keep chugging along all according to schedule.
I gotta give it up to Doctors for trying something new. I'll reserve judgement until the results come in. I hope I don't have to wait too long.